Shipping policy
At Grind Active Kinetics, we aim to deliver your order quickly and reliably. Please read our shipping details below.
Processing Time
- Orders are processed within 1–2 business days of payment.
- Orders placed on weekends or public holidays will be processed the next working day.
Shipping Rates & Delivery Times
- Shipping costs are calculated at checkout based on order weight and destination.
- Estimated delivery times:
UK: 2–5 business days
Europe: 10–15 business days
- Delivery times are estimates and may vary due to courier delays or other circumstances beyond our control.
Order Tracking
Once your order is shipped, you’ll receive a confirmation email with a tracking number.
Customs & Duties
For European orders, import taxes or duties may apply depending on your country’s regulations. These charges are the responsibility of the customer.
Lost or Delayed Parcels
If your order hasn’t arrived within the timeframe above, please contact us at support@grindactivekinetics.com and we’ll help resolve the issue.
Incorrect Addresses
Please ensure your shipping details are entered correctly at checkout. Grind Active Kinetics is not responsible for delays or lost orders due to incorrect or incomplete addresses provided by the customer.
Questions
For any shipping enquiries, contact us at support@grindactivekinetics.com.